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    Omnichannel Contact Center
    • 01 Feb 2022
    • 1 Minute to read
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    Omnichannel Contact Center

    • Updated on 01 Feb 2022
    • 1 Minute to read
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    Article summary

    To activate your Omnichannel Contact Center, please visit here!

    Omnichannel Contact Center

    With the Omnichannel Contact Center, companies are not only able to provide customers with voice channels, but they can also communicate via SMS, Email, Webchat, and Social Media channels.

    To help companies provide excellent call center experience to their customer, we offer the following features with our Omnichannel Contact Center Agent Package:

    ➤ Easy accessibility with the web-based Call Center Interface
    ➤ Working flexibility anywhere
    ➤ One screen Call Management with integrated Webphone
    ➤ Alarm mails to ease management
    ➤ Agent activity management and reporting
    ➤ Managing manual outbound calls
    ➤ Uploading Excel file data either dynamically or through web

    For detail information about Tegsoft Omnichannel Contact Center, please visit here!

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