Login
    Contents x
    Blended Contact Center
    • 01 Feb 2022
    • 1 Minute to read
    • Print
    • Dark
      Light
    Contents

    Blended Contact Center

    • Updated on 01 Feb 2022
    • 1 Minute to read
    • Print
    • Dark
      Light
    Article summary

    To activate your Blended Contact Center, please visit here!

    Blended Contact Center

    Blended Contact Center has two roles: to handle customer services and to be a strong marketing channel.

    To help companies provide excellent call center experience to their customer, we offer the following features with our Blended Contact Center Agent Package:

    ➤ Easy accessibility with the web-based Call Center Interface
    ➤ Working flexibility anywhere
    ➤ One screen Call Management with integrated Webphone
    ➤ Alarm mails to ease management
    ➤ Agent activity management and reporting
    ➤ Managing manual outbound calls
    ➤ Uploading Excel file data either dynamically or through web



    For detail information about Tegsoft Blended Contact Center, please visit here!

    Was this article helpful?
    What's Next
    Change password!
    Changing your password will log you out immediately. Use the new password to log back in.
    Change profile
    Success!
    First name must have atleast 2 characters. Numbers and special characters are not allowed.
    Last name must have atleast 1 characters. Numbers and special characters are not allowed.
    Enter a valid email
    Enter a valid password
    Your profile has been successfully updated.
    Logout