To activate your Blended Contact Center, please visit here!
Blended Contact Center
Blended Contact Center has two roles: to handle customer services and to be a strong marketing channel.
To help companies provide excellent call center experience to their customer, we offer the following features with our Blended Contact Center Agent Package:
➤ Easy accessibility with the web-based Call Center Interface
➤ Working flexibility anywhere
➤ One screen Call Management with integrated Webphone
➤ Alarm mails to ease management
➤ Agent activity management and reporting
➤ Managing manual outbound calls
➤ Uploading Excel file data either dynamically or through web
For detail information about Tegsoft Blended Contact Center, please visit here!