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    20210614 - Release Notes
    • 10 Sep 2021
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    20210614 - Release Notes

    • Updated on 10 Sep 2021
    • 1 Minute to read
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    Article Summary

    Tegsoft Release Notes (Version 20210614)

    New Feature Notes

    • The supervisor's ability to manage the conversation,give souffle to agent feature will be used as icons on the Status Panel. Releated article: Status Panel
    • A new SMS provider integration has been added. Releated article: 3GBİLİŞİM SMS Configuraiton
    • A start and end date filter has been added to the Agent Activity report. Releated article:New added to Reports
    • Adding "group" filter to CDR and Agent reports. Releated article:New added to Reports

    Improvement Notes

    • Company name has been added to the excel output in the Call Record Details tab of the CDR Reports and Activity Reports.CDR Report Details
    • Improved the character issue related to mail names.
    • Improved profile selection feature for extension calls. Extensions Featrues

    Fix Notes

    • Some minor fixes and improvements.
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