Tegsoft Release Notes (Version 20210614)
New Feature Notes
- The supervisor's ability to manage the conversation,give souffle to agent feature will be used as icons on the Status Panel. Releated article: Status Panel
- A new SMS provider integration has been added. Releated article: 3GBİLİŞİM SMS Configuraiton
- A start and end date filter has been added to the Agent Activity report. Releated article:New added to Reports
- Adding "group" filter to CDR and Agent reports. Releated article:New added to Reports
Improvement Notes
- Company name has been added to the excel output in the Call Record Details tab of the CDR Reports and Activity Reports.CDR Report Details
- Improved the character issue related to mail names.
- Improved profile selection feature for extension calls. Extensions Featrues
Fix Notes
- Some minor fixes and improvements.