🎙️ 1. What is IVR?
IVR stands for Interactive Voice Response. It is an automatic voice interaction technology that works through dialing or voice commands.
🔢 2. How many IVR types are there in Tegsoft?
There are 5 types of IVR in Tegsoft:
- Basic
- Advanced
- Programme
- Functional
- JSON
🧩 3. What does IVR Group do?
An IVR Group helps manage IVR pages so that only the announcements and IVRs within the same group are visible.