Inbound Contact Center

To activate your Inbound Contact Center, please visit here!

Inbound Contact Center

In today’s communication-heavy world, in every business sector, Inbound Contact Center has a leading role in Customer Relations Management.

To better help companies provide an excellent contact center experience to their customer, Tegsoft offers the following Inbound Contact Center Agent Package Features:

➤ Working flexibility anywhere
➤ One screen Call Management with integrated Webphone
➤ Alarm mails to ease management
➤ Agent activity management and reporting
➤ Managing manual outbound calls
➤ Monitoring call process, reporting, and elaborating waiting calls
➤ Using the software in one screen with the help of extended integrated features
➤ Controlling call traffic instantly by the use of a status bar
➤ Voice Recordings and Voice Analysis
➤ IVR Features

This also includes basic PBX Features and 500 IP Phone Subscriber License.

For detail information about Tegsoft Inbound Contact Center, please visit here!