Bandwidth Values
  • 01 Aug 2023
  • 1 Minute to read
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Bandwidth Values

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Article summary

Monitored bandwidth values between a Customer Representative (Agent) and the Tegsoft server are given in the table below.

 PEAKAVG

TXRXTOTALTXRXTOTAL
Call Waiting27.4KB16.6KB44.1KB21.4KB10.1KB31.5KB
Find a Contact from CRM30.5KB20.0KB46.9KB24.6KB11.9KB36.5KB
Call an unreachable number49.0KB37.3KB86.3KB30.5KB19.7KB50.2KB
Routine Agent login process33.6KB79.1KB86.4KB17.0KB9.26KB25.6KB
Agent Outbound Call12.5KB36.1KB202KB99.6KB88.3KB188KB
Agent Inbound Call114KB100KB214KB95.3KB86.6KB182KB
Agent Video Call217KB215KB420KB160KB158KB228KB
First login from a PC that has never been entered119KB144KB263KB34.4KB36.8KB71.2KB

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