---
title: "SONITEL_SA Speech Analytics Configuration"
slug: "soni̇tel-sa-configuration"
tags: ["Speech Analytics"]
updated: 2026-05-12T19:27:02Z
published: 2026-05-12T19:23:05Z
canonical: "docs.tegsoft.com/soni̇tel-sa-configuration"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tegsoft.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SONITEL_SA Speech Analytics Configuration

**Speech Analytics (SA)** is the process of **extracting meaning from audio recordings** and analyzing these recordings for relevant and meaningful data. Software for speech analytics **converts spoken word data into text for analysis**.

Tegsoft provides with the opportunity to integrate speech analytics intelligence using various providers. One of these providers is SONITEL_SA.

This article describes how to configure Speech Analytics provided by SONITEL_SA in Tegsoft.

Please follow the steps below to complete the configuration in Tegsoft.

## **1. Activate Speech Analytics License**

As the first step of the integration, the **Speech Analytics Licenses (LICENSAGW)** of the users need to be activated in Tegsoft.

Speech Analytics license is **user-based and should be activated individually for all users whose speech is going to be analyzed**.

![](https://cdn.document360.io/7d619985-59f1-4eeb-98a5-51b967cac580/Images/Documentation/image-1678786469645.png?sv=2026-02-06&spr=https&st=2026-11-04T21%3A33%3A26Z&se=2026-11-04T22%3A33%3A26Z&sr=c&sp=r&sig=%2Fkp3acAumHYT5VKPGbS76BAkJntBrqp3JSA1Hq3TtIg%3D)

## **2. Define Speech Analytics Parameters**

As the second step of configuration, **Speech Analytics parameters need to be defined in Tegsoft software** in accordance with the SONITEL_SA.

**Step 1 -** Go to **Settings**. **Step 2 -** Go to **User Management**. **Step 3 -** Select **User**. **Step 4 -** Activate **Speech Analytics License (LICENSAGW)**. ![](https://cdn.document360.io/7d619985-59f1-4eeb-98a5-51b967cac580/Images/Documentation/image-1778612715424.png?sv=2026-02-06&spr=https&st=2026-11-04T21%3A33%3A26Z&se=2026-11-04T22%3A33%3A26Z&sr=c&sp=r&sig=%2Fkp3acAumHYT5VKPGbS76BAkJntBrqp3JSA1Hq3TtIg%3D) **Step 5 -** Set the **parameters**. **Step 6 -** Click **Save** button.

![](https://cdn.document360.io/7d619985-59f1-4eeb-98a5-51b967cac580/Images/Documentation/image-1778613757874.png?sv=2026-02-06&spr=https&st=2026-11-04T21%3A33%3A26Z&se=2026-11-04T22%3A33%3A26Z&sr=c&sp=r&sig=%2Fkp3acAumHYT5VKPGbS76BAkJntBrqp3JSA1Hq3TtIg%3D)

The parameters in **Step 5** are described in the table below.

| **Parameters** | **Descriptions** |
| --- | --- |
| Type | Select the SONITEL_SA as the type. |
| Parameter 2 | Enter your API URL provided by SONITEL_SA . **URL format: [https://plus.sonitel.io:8123/SA/STTBulkAdd?hub.verify_token=](https://plus.sonitel.io:8123/SA/STTBulkAdd?hub.verify_token=4356821C48A44E22889CC7A44E621704&AccountId=8055aca9ae5011f08506e89c257ac2ca)** |
| Parameter 3 | Enter your **username** provided by SONITEL_SA. |
| Parameter 4 | Enter your **project code** provided by SONITEL_SA. |
| Password | Enter your **password** provided by SONITEL_SA. |
| Speed | Keep the default value as the 10. |
| Note | The value entered here is going to display as the Speech analytics provider parameter in the Speech Analytics Rules. Therefore, write a meaningful and descriptive word as the note. |

## 

---

*Tegsoft makes no representations or warranties, either express or implied, by or with respect to anything in this document, and shall not be liable for any implied warranties of merchantability or fitness for a particular purpose or for any indirect, special or consequential damages.*

*Copyright* © *2023, Tegsoft. All rights reserved.*

*"Tegsoft" and Tegsoft’s products are trademarks of Tegsoft. References to other companies and their products use trademarks owned by the respective companies and are for reference purpose only.*