---
title: "How to configure Teggy"
slug: "json-upload-training-for-teggy"
updated: 2024-06-28T13:07:14Z
published: 2024-06-28T13:07:14Z
canonical: "docs.tegsoft.com/json-upload-training-for-teggy"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tegsoft.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to configure Teggy

This documentation aims to provide a guidance to upload a JSON file for your Teggy Chatbot.

- Go to the Custom Applications page from the Infrastructure Management tab.

![](https://cdn.document360.io/7d619985-59f1-4eeb-98a5-51b967cac580/Images/Documentation/Screenshot 2024-06-28 at 12.43.55.png?sv=2026-02-06&spr=https&st=2026-11-10T06%3A42%3A09Z&se=2026-11-10T07%3A42%3A09Z&sr=c&sp=r&sig=u3Pt%2Fq%2BRuEpuRr%2F7Hlg7ArqIxYeX0dkUk0q6a%2B%2B6sM8%3D)
- Click on the Upload File button in the operations part.

![](https://cdn.document360.io/7d619985-59f1-4eeb-98a5-51b967cac580/Images/Documentation/Screenshot 2024-06-28 at 12.44.58.png?sv=2026-02-06&spr=https&st=2026-11-10T06%3A42%3A09Z&se=2026-11-10T07%3A42%3A09Z&sr=c&sp=r&sig=u3Pt%2Fq%2BRuEpuRr%2F7Hlg7ArqIxYeX0dkUk0q6a%2B%2B6sM8%3D)
- Select the JSON file you want to upload and click on the open button.

![](https://cdn.document360.io/7d619985-59f1-4eeb-98a5-51b967cac580/Images/Documentation/Screenshot 2024-06-28 at 12.46.13.png?sv=2026-02-06&spr=https&st=2026-11-10T06%3A42%3A09Z&se=2026-11-10T07%3A42%3A09Z&sr=c&sp=r&sig=u3Pt%2Fq%2BRuEpuRr%2F7Hlg7ArqIxYeX0dkUk0q6a%2B%2B6sM8%3D)
- Your JSON file is now available and its name is editable in the results part.

![](https://cdn.document360.io/7d619985-59f1-4eeb-98a5-51b967cac580/Images/Documentation/Screenshot 2024-06-28 at 12.47.22.png?sv=2026-02-06&spr=https&st=2026-11-10T06%3A42%3A09Z&se=2026-11-10T07%3A42%3A09Z&sr=c&sp=r&sig=u3Pt%2Fq%2BRuEpuRr%2F7Hlg7ArqIxYeX0dkUk0q6a%2B%2B6sM8%3D)
- The URL of the JSON file that was uploaded is:

argeXX.tegsoftcloud.com/Tobe/

customForms/nameOfTheFile.json Where XX is the server that you use,

For instance:

arge11.tegsoftcloud.com/Tobe/

customForms/tutorial.json

![](https://cdn.document360.io/7d619985-59f1-4eeb-98a5-51b967cac580/Images/Documentation/Screenshot 2024-06-28 at 12.48.39.png?sv=2026-02-06&spr=https&st=2026-11-10T06%3A42%3A09Z&se=2026-11-10T07%3A42%3A09Z&sr=c&sp=r&sig=u3Pt%2Fq%2BRuEpuRr%2F7Hlg7ArqIxYeX0dkUk0q6a%2B%2B6sM8%3D)
- Go to the Teggy Settings page in the **Management** tab. Create a new assistant, the assistant type must be "Customer Assistant (Chatbot)".

Config URL must be the URL of the JSON file that you have uploaded before.

![](https://cdn.document360.io/7d619985-59f1-4eeb-98a5-51b967cac580/Images/Documentation/Screenshot 2024-06-28 at 12.49.35.png?sv=2026-02-06&spr=https&st=2026-11-10T06%3A42%3A09Z&se=2026-11-10T07%3A42%3A09Z&sr=c&sp=r&sig=u3Pt%2Fq%2BRuEpuRr%2F7Hlg7ArqIxYeX0dkUk0q6a%2B%2B6sM8%3D)
- Go to the Webchat Skills (Queue) page in the **Management** tab. Create a webchat skill.

![](https://cdn.document360.io/7d619985-59f1-4eeb-98a5-51b967cac580/Images/Documentation/Screenshot 2024-06-28 at 12.50.17.png?sv=2026-02-06&spr=https&st=2026-11-10T06%3A42%3A09Z&se=2026-11-10T07%3A42%3A09Z&sr=c&sp=r&sig=u3Pt%2Fq%2BRuEpuRr%2F7Hlg7ArqIxYeX0dkUk0q6a%2B%2B6sM8%3D)
- In the basic part of the skill that you have created, the Members must be Teggy.

The Assistant must be the assistant that you have created in the previous part.

![](https://cdn.document360.io/7d619985-59f1-4eeb-98a5-51b967cac580/Images/Documentation/Screenshot 2024-06-28 at 12.50.59.png?sv=2026-02-06&spr=https&st=2026-11-10T06%3A42%3A09Z&se=2026-11-10T07%3A42%3A09Z&sr=c&sp=r&sig=u3Pt%2Fq%2BRuEpuRr%2F7Hlg7ArqIxYeX0dkUk0q6a%2B%2B6sM8%3D)

The JSON file that you have uploaded is activated and applied to the Assistant that you have created. The assistant must be used by a Webchat Skill.