Two-Factor Authentication (2FA)

Two-factor Authentication, or 2FA, is an additional layer of security that goes beyond a username and password to ensure the security of online accounts. 2FA reduces the risk of hackers access to online accounts by preventing phishing attacks. Authentication factors include one-time password sent to a mobile device.

Tegsoft supports two-factor authentication for all accounts when logging into application. 

This article covers the configuration steps required to enable two-factor authentication.

Prerequisites

1. In order for two-factor authentication configuration to function properly, an existing SMS provider configuration should be defined in the system. Please make sure you have an active SMS provider configuration.

Check out SMS providers integrated with Tegsoft.

2. The user for whom you will enable two-step verification needs to fulfill the two following prerequisites.

• The user needs to have a contact card associated with her/him user account in Tegsoft system. If not, create a contact card from the Contacts screen below and assign the user to the contact.

• A phone number needs to be entered for the user to receive the two-factor verification code as an SMS.

Creating Template for Authentication Code SMS

You need to create a template for the authentication code SMS that will be sent to the user's mobile phone defined in the system.

Follow the steps below to create this SMS template.

Step 1 - Click the CC Management.
Step 2 - Click the E-mail Templates.
Step 3 - Click the add (+) button.
Step 4 - Enter the template name as 2FA_SMS. (It is mandatory to enter 2FA_SMS as the template name for matching in the system.)
Step 5 - Enter the SMS message that necessarily contains the {CODE} parameter.
Step 6 - Save the template.

Enable Two-factor Verification for User

After completing the above steps, you need to enable two-factor authentication for users.

Follow the steps below to enable two-factor verification.

Step 1 - Click the Settings.
Step 2 - Click the User Management.
Step 3 - Select the user to enable the verification.
Step 4 - Select the SMS as the Two factor verification parameter value.
               Select the SMS provider.
Step 5 - Save the changes.

When you have successfully completed all of these steps, you will receive the following SMS when logging into the account for which you have enabled two-factor authentication.

You can login to your account by typing the code in the SMS on the verification screen below and clicking verify.

Tegsoft makes no representations or warranties, either express or implied, by or with respect to anything in this document, and shall not be liable for any implied warranties of merchantability or fitness for a particular purpose or for any indirect, special or consequential damages.

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