Tegsoft Introduction Videos

Tegsoft introduction videos are about the use of Tegsoft Software by agents and supervisors.

• Agent is a person who handles inbound or outbound customer calls for an organization. A contact center agent might handle account inquiries, customer complaints or support issues.
• Supervisor performs operations management tasks such as authorization, identification, skill, goal management, reporting and instant monitoring.

These videos show off the features of Tegsoft Software. The software to be purchased is exactly the same as shown in the videos. However, some features may not be active depending on the type of software to be purchased.

     ➤  For Agent Screen Video Tutorials, please visit here.

     ➤  For Supervisor Screen Video Tutorials, please visit here.